Information Regarding Coronavirus, (COVID-19)

Update as of March 16th, 2020
As developments continue surrounding Coronavirus (COVID-19), we’re here to ensure you that the health and welfare of our employees, customers and communities are a priority. Beginning Tuesday, March 17th all Independence Bank locations will be drive-thru only. If you need to reach us or schedule an appointment please call 1-877-621-1776.


Update as of March 13th, 2020
At Independence Bank, our customers, employees and the communities we serve are at the heart of everything we do. Our efforts surrounding the Coronavirus (COVID-19), are focused on you.

Our locations are open and available to serve our customers. If visiting a location, know that we have implemented increased cleaning procedures in high-touch areas and have educated our employees on best practices recommended by the CDC.

You can facilitate virtually any banking need from your desktop or mobile device 24/7, should you choose to exercise more precautions as the development of the Coronavirus continues.

Bank From Home
Digital Banking
Telephone Banking
Text Banking
Transfer Funds
Bill Pay
Person to Person Payments
Remote Check Deposit
External Transfers

Now, our ATMs also function as Interactive Teller Machines (ITMs) in each of our markets. You can make deposits, cash a check, make a loan payment, transfer funds between accounts on your own or with the assistance of an interactive teller with extended hours.

We are diligently monitoring the developments of the virus in accordance with the CDC and will continue to keep the health of our customers, employees and communities at the forefront. We are available to assist you if you need us, as always.

If you should need additional assistance please don’t hesitate to call your nearest Independence Bank location.


Important Links:
Centers For Disease Control and Prevention (CDC)
Independence Bank ATM & ITM Locations
Independence Bank Contact-Us


Please be mindful of Coronavirus scams that could appear as emails, social media posts, calls, texts or on websites. Always check the validity of the news source. Be wary of any communication that asks you for personal information or donations. For additional information, including how to report scams, please view the press release listed below sent out by Gov. Andy Beshear and Attorney General Daniel Cameron.

Full Press Release

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