Independence Bank has selected Computer Services, Inc. (CSI) as its new financial partner in implementing the Project Innovation. Through this partnership, the Bank will be able to offer customers enhanced products and services. Independence Bank implemented CSI’s robust product suite to provide upgrades to current products and new digital solutions.

Independence Bank made the decision to work with CSI based on a shared vision and culture, as well as the fact that the company is located in the Bank’s footprint. The Paducah-based provider garnered strong consideration from Independence Bank because working with a local company aligns with values the Bank holds strongly, that communities are stronger when local businesses succeed together.

“Our top priority has always been to do what is right and fair for our customers. So it only made sense to partner with a group whose principles aligned with ours on a project like this,” said Jacob Reid, President. “CSI has a similar culture to Independence Bank and the same emphasis on customer support that we carry throughout everything we do.”

“It was not only a pleasure, but also a rewarding experience to work with Independence Bank on Project Innovation,” said Jeff Love, Product Manager, CSI. “I felt at home from day one and I looked forward to working alongside the Independence Bank team. I learned as much from individuals at the Bank as they did from me as we worked towards meeting their goals for Project Innovation.”

“From the time we began our banking revolution, our top priority at Independence Bank has always been to elevate the quality of life for our customers, communities and employees,” said Chris Reid, Chairman and CEO. “We’re constantly striving to find new and innovative ways to raise our services to the next level. Through our partnership with CSI, this made that possible. We are excited for the next phase of Project Innovation and look forward to an extensive partnership with CSI.”

“At CSI, we strive to serve community financial institutions through industry-leading technology and proven customer service,” said Steve Powless, CSI’s chairman and CEO. “We are ecstatic to work with Independence Bank on achieving a competitive, integrated technology enterprise that surpasses customers’ changing expectations and ensures the bank’s continued success.”

Project Innovation