We bring the freedom to bank whenever, wherever to businesses across Kentucky.
Running a business doesn’t always allow you time to go to the bank. So Independence Bank offers our online business banking services. Online business banking gives you fast, convenient access to your checking accounts and loans.
If you are not already enrolled in online banking, you have two options:
- Visit any Independence Bank location
- Download, print and complete the enrollment form for business banking
If you are ready to enroll in our online business banking services, click here.
The information given here is designed to serve as a guide for online banking customers. Any questions you have regarding our online services will be answered here. If you do not find the answer to your question below, please contact your nearest Independence Bank location for further information.
Q: How do I get my account set up for Independence Online?
A: In order to set up new Independence Online service, you will need to fill out and sign an online enrollment form. This form basically lists your account numbers, includes your name and has a signature. Without your signature authorizing the account numbers to be set up for Internet access, we cannot process your application.
Q: How long does it take to set up a new account?
A: After you complete your online enrollment form, just drop it by any Independence Bank location. Typical turnaround time is 48 hours or less.
Q: What do I use for my login ID?
A: Your login ID will be assigned to you prior to activation of your Independence Online service.
ACCOUNT OPTIONS, SYSTEM OPERATIONS, MISCELLANEOUS QUESTIONS
Q: Do I need to fill out another online enrollment form if I close my current account and open a new one?
A: Yes. Because your account number has changed, we ask that you complete another enrollment form so we can set up your online service again.
Q: What fees are associated with Independence Online?
A: See Plan Description below.
|$5 per month||This plan is designed for our business customers who would like to view their account balances and transfer funds, download history and view check images. It does not include any Cash Management or Bill Pay services.|
|$25 per month||This plan is designed for our business customers who need the advanced functions of online banking, such as Cash Management, ACH collection, payroll, bill pay and others. Any ACH initiated will be .10 per item. Call our Cash Management department for more information at 270-686-1776 or toll free at 1-877-621-1776.|