Providing Everyday Excellence describes the business philosophy of Independence Bank – people helping people and providing you with the best possible banking experience that only a top-performing community bank can. This level of excellence is how we treat our customers and fellow employees each and every day, throughout the counties we serve. All of our employees have one thing in common: a sincere desire to help others. And not just in a matter-of-fact way – but with a smile, a friendly greeting and a word of encouragement.
Not all banks are created equal. Some banks have become so large they’ve forgotten the reason they’re in business. Their focus has become their bottom line. At Independence Bank, our only focus is doing what’s right for the customer, what’s right for our shareholders and what’s right for the bank.
We take pride in giving nothing less than extraordinary customer service. The kind of service that sends you a birthday or anniversary card. The kind of service that offers you free coffee, a donut and popcorn on Fridays. The kind of service that helps you buy a new home or start your own business. And the kind of service that knows you, your family and your individual financial needs.
Independence Bank is committed to providing Everyday Excellence at all of our locations, exceeding customer expectations each and every day. If you haven’t experienced Everyday Excellence, it’s time you joined the revolution!